All orders on IPACK.LK are finalized via WhatsApp. Add items to your cart, click the "Order via WhatsApp" button on the product details page, and it will generate a pre-filled text. Tap send, and our support team will guide you to complete the delivery details.
Yes, we provide Cash on Delivery (COD) island-wide in Sri Lanka. You can pay when the courier package reaches your doorstep.
Orders placed before 2 PM are processed the same day. Deliveries within Colombo and suburbs take 1-2 business days. Outstation delivery takes 2-4 business days.
We guarantee 100% originality for brands like Apple, Spigen, ESR, Anker, Baseus, and Soundcore. All chargers and power banks can be verified via serial keys and authentication scratch labels on retail packages.
We offer a 7-day return policy for unused, unopened accessories in their original packaging if you ordered the wrong model or received a damaged item. Please contact our support team on WhatsApp for return procedures.